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COMMONLY ASKED QUESTIONS
Q. What types of services does Cole-Harrington offer to support my work with children and develop my professional skills?
A. The Family Child Care staff will conduct monthly home visits. Home visits offer consultation to providers, assessment of children at least two times a year, and an opportunity to discuss child care related concerns. Cole-Harrington staff will also do activities with the children. One of the visits each year may be unannounced. Staff is available by phone at the office Monday through Friday 8:00 a.m. through 6:00 p.m. As per our contract, ten (10) or more training workshops are offered each year, one of which is a provider dinner. These meetings offer a forum where providers can meet, share common concerns, and acquire information and new skills. They are held at our convenient accessible location at 605 Neponset Street in Canton. First Aid and CPR are also offered for a small fee each year. Throughout the year parents and providers are invited to an advisory meeting, also held at the Neponset Street location. In addition, a resource library of articles is available to assist providers with any concerns or questions on childcare related topics.
Q. What types of support does Cole-Harrington provide?
A. Cole-Harrington contracts with a child psychologist and a pediatrician for consultation services. A clinical social worker is on staff 5 days per week. The agency staff can address your concerns with them. Early Childhood Specialists with a combination of backgrounds, including special education and early intervention, are available to visit providers.
Q. What types of services are available to children and families?
A. The Family Child Care Staff conducts a family intake at the child's home or at the Cole-Harrington office. Each family is assigned an early childhood specialist who completes a developmental assessment two times a year. The Early Childhood Specialists are available to provide technical assistance to the provider and make referrals for additional child related services, e. g. Early Intervention, Head Start, Public School, Special Needs Department, etc. Department of Social Services clients receive monthly visits from our licensed clinical social worker in their home.
Q. What will my employment status be while working with the Family Child Care System?
A. All providers are considered independent contractors.
Q. How will I be paid?
A. Checks are sent to provider's homes on the 15th and the 30th of each month, or on the workday nearest to these dates. "Direct Deposit" is available if you are interested. Please send us a voided personal check or account number and a "transit" number from your bank for deposit in a savings account. It will take two or three weeks to process.
Q. Will I be paid if I am open and the child does not attend?
A. Yes, providers will be reimbursed for all Cole-Harrington child absences.
Q. Am I responsible for keeping attendance records?
A. Yes, an attendance call-in day is scheduled approximately ten days prior to payday. As required by our contract with The Department of Early Education and Care (EEC), a written record of the children's attendance must be kept for your files. The agency will send two copies of attendance sheets for your review and signature. Please sign both, keep one for your records, and return one to our office immediately upon receipt.
Q. If a parent has a question about a bill or any financial concerns, what do I tell them?
A. All parent's financial issues should be directed to Sarah Worton, Financial Coordinator, at 781-821-4422 x 302.
Q. Am I required to have liability insurance for my Child Care program? Will Cole-Harrington help me pay my liability insurance?
A. Yes. We require a current coversheet of your liability insurance during the application process. We allot $40.00 per year/per Cole-Harrington child toward insurance, pro-rated on a monthly basis, up to the cost of the premium. This is paid two times per year, in January and July.
Q. Will I be reimbursed for legal holidays?
A. Yes, providers will be reimbursed for all Cole-Harrington clients for legal holidays. Please see the Holiday Program closures sheet.
Q. Will Cole-Harrington provide me with any equipment, toys, or supplies?
A. Cole-Harrington allows $20.00 per year/per provider to purchase educational toys or supplies of your choice. We also have a lending program. You may borrow cribs, playpens, strollers, educational toys, and gross motor equipment to be used in your home for children placed through our agency.
Q. Does Cole-Harrington provide me with any health care supplies?
A. Yes, we provide disposable gloves and paper towels. |
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